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Contributor I
November 16, 2024
Solved

Gmail promotional tab

  • November 16, 2024
  • 2 replies
  • 157 views

Hi, I would like to know if anyone else is experiencing problems with all the emails being delivered to the gmail promotional tab since 11/15/2024.

    Best answer by danielmonty

    Google uses it’s own advanced algorithms to categorise incoming emails. See Klaviyo’s article on it here: https://help.klaviyo.com/hc/en-us/articles/115005078307#h_01HR59H0269SRVB0KQF7DV9XHX

     

    Some articles will suggest there are ways of circumventing this, however, Google is always smarter than us. 

    2 replies

    danielmonty
    Partner - Silver
    Partner - Silver
    November 18, 2024

    Google uses it’s own advanced algorithms to categorise incoming emails. See Klaviyo’s article on it here: https://help.klaviyo.com/hc/en-us/articles/115005078307#h_01HR59H0269SRVB0KQF7DV9XHX

     

    Some articles will suggest there are ways of circumventing this, however, Google is always smarter than us. 

    Daniel - Klaviyo Partner at marketingpals.com.au | Your Best Pals In Social Ads, Google Ads & Klaviyo Email Marketing.
    Contributor I
    February 11, 2025

    We have exactly the same problem, since the same date. Have you managed to fix it?