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Contributor IV
Dec 15, 2020 4:18 PM UTC
Solved

Growth reports by List/Segment

Clients in general like to know how many emails are on their list and how many have been added over given time.

 

I am aware of Growth reports for each list, but also that they are not available for segments, and since there is no general report, it would be impossible for me to screenshot or walk them through each list’s growth report weekly.

 

I am looking to give clients a birds-eye snapshot of weekly growth by key Lists or Segments, something that should be available in Analytics dashboard, but I just cannot find it. I need to show how many subscribers added / removed from the total of key segments / lists by week or month. I would be happy to use custom reports with my own graphing software, but there’s no “All Time” timeframe, so there’s no way to get an accurate total, and it’s my understanding that “Subscribed to List” does not include manual imports or quick adds.

 

 

This topic has been closed for replies.
nikitavaidya
Klaviyo Employee
Dec 15, 2020 6:08 PM UTC

Hey @brendonbrown ,


Thank you for writing in!

As you mentioned, for Lists, you can view the List Growth Report, but for segments this is not currently available.

While you can use the Analytics Dashboard to get an overview of all of your Subscriber, the best way to get this information for your Segment would be to use the Lists and Segments Dashboard.

You can star any list or a segment in your account. Once you do this, it will appear on your Lists and Segments Dashboard, and will give you a breakdown / snapshot of the weekly growth for that specific list / segment.

 

 

 

Hope this helps!

Happy Sending :) 

Nikita

15 replies

alex.hong
Klaviyo Alum
Jan 18, 2022 10:15 PM UTC

Hi @orilehavi,

Thanks for providing additional information regarding your setup and why some things might not work.

If you wanted to have a flow triggered ever time based on a location the user purchased from, then you should try using a metric triggered flow instead of a segment triggered flow based on the Placed Order event with flow/trigger filters in place. I think that @stephen.trumble mentioned in his response to the List or Segment for our POS retail and another for our Online e-commerce Community post which brings up the Guide to Differentiating Shopify POS and Shopify Web Data help center article that I would recommend checking up. 

I am assuming you are using a segment triggered flow which leads to the issue because segment triggered flows only allow customers to enter the flow once but the prior setup will be fine.

As for referring, although I do not have a direct recommendation I can just redirect you to the partner portal and hopefully with some due diligence, you can find the perfect parter for you.

 

Have a good day!
Alex

 

Active Contributor I
Aug 22, 2022 8:09 AM UTC

I want to raise attention to this thread again as I too would like to be able to see Growth Report by Segment.

My expectation on this report would be a list of all Lists that segment is made up of (or other metrics) and how many contacts are from that List(s)

 

Segment Example

List #1 - May 1054, June 1088

List #2 - May 600, June 755

List #3 - May 971, June 1105
Etc.

Problem Solver III
Nov 15, 2022 8:02 PM UTC

You should be get a List Growth metric by creating a segment with someone has subscribed as qualifier and then in the time period you wish to measure growth for eg last 24 hours. You could of course subtract those who unsubscibed to get a true list growth.

 

That said the holy grail needs to be quality list growth..

Problem Solver III
Nov 15, 2022 9:23 PM UTC

You should be get a List Growth metric by creating a segment with someone has subscribed as qualifier and then in the time period you wish to measure growth for eg last 24 hours. You could of course subtract those who unsubscibed to get a true list growth.

 

That said the holy grail needs to be quality list growth..

or of course another option is Analytics >Metrics> configure report and build from there.

retention
Partner - Platinum
2025 Champion
Sep 21, 2023 7:14 PM UTC

If anyone finds this in the future, Klaviyo now has Segment Growth Reports!

See here for more information:

 

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Joseph Hsieh // retentioncommerce.com // twitter: @retenion 

Joseph Hsieh // retentioncommerce.com // X: @retention