Which customer help desks currently integrate with Klaviyo SMS? Right now all I am aware of are Zendesk and Gorgias, and I need to explore the full functionality of those integrations further, but I’m wondering if there are any other reputable helpdesks out there that integrate effectively with Klaviyo SMS?
Hi
As of now, I think Klaviyo has only officially announced advanced two-way SMS integration with Zendesk and Gorgias as you mentioned. For all other use cases, they have a built-in SMS Conversations tool in Klaviyo. See here:
Not sure what’s on the roadmap for other helpdesk solutions, but I’m sure they will eventually come.
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