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Question

How can I add a dynamic event url to a button?

  • March 26, 2026
  • 1 reply
  • 15 views

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Hi,

So I have to send a fulfillment email everytime when we ship a clients order.

I would like to add {{ event.extra.fulfillments.0.tracking_urls|default:'' }} to a button so when they clients click the button, they can open directly to their tracking code page. However when i add this in the field “Link Address” it doesn’t work.

How can i add this in dynamic data in a button?

1 reply

ArpitBanjara
Principal User II
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  • Principal User II
  • March 27, 2026

Hey ​@koreabe 

Please check and confirm that the tracking_urls actually has a value in there. Click on “Preview and test” button when in the email. see below example - as you see that “URL” actually has a website URL attached to it.

 

So you can also check this in Fullfilled order event in your account under Analytics > Metrics, click into the event “Activity details”, and find the URL is actually populating or not. 

I hope this helps and thank you for sharing your question here in the community. If you are still stuck, feel free to schedule a call with us.

Cheers, Arpit