Hi @Siddique2020, 

That's a great question and the answer is yes you would be able to do this. You will need to go the custom dev route probably but this is definitely possible. I suggest that you do plan out the events you want to have, “searched for venue”, viewed venue, requested booking and make sure you add additional data to such events like, dates, amount of people etc. 

The best way to think about which events to send to Klaviyo is to think about all the emails you'd like to send and work back from there. What information would you need for those, any negative filters you'd like to use (cancelled booking). You should be able to map out what you need.

I would start with the most important events first and work backwards from there.

I recommend reading this resource from Klaviyo: https://developers.klaviyo.com/en/docs/guide_to_integrating_a_platform_without_a_pre_built_klaviyo_integration#started-checkout

hope this helps!

Omar Lovert // Polaris Growth // Klaviyo Master Platinum Partner

We help with e-commerce growth through CRO, Klaviyo and CVO

Hi there @Siddique2020, 

Welcome to the Community! 

@Omar gave some incredible insights on the success of your proposition and how to get started!

Once you’ve set this up, following our documentation linked above, and created custom metrics like ‘viewed venue/property’, you can then set up metric-triggered flows  that will send automated emails based on the actions your customers take. If you don’t feel comfortable with the custom coding you’ll need to do for your integration with Klaviyo or have a developer, I’d reach out to  one of our partners, or Champions like @Omar who are all partners as well, to set this up for you!  I’d additionally look at these resources as it seems that you might be new to Klaviyo and what it can offer your business:

• Getting Started with Klaviyo Academy Course
• Product Certification Academy Course
• Automate the customer journey with flows Course

I’m also threading similar posts asked be others in the Community that might bring you more insight!

Hope this helps!

-Taylor

Hey everyone,

I just wanted to share something exciting – we’ve built a custom WordPress plugin that integrates with Klaviyo, specifically designed for service-based businesses. To go along with it, we’ve put together a free guide showing how to make the most of Klaviyo without needing an eCommerce setup.

With this integration, you can run abandoned browser-style flows based on page visits and easily sync your contact forms, helping you become more data-driven with your marketing.

You can grab the free guide (and the plugin) here: https://verve-design.co.uk/klaviyo-for-wordpress-guide/.

If you have any questions or need a hand, feel free to reach out. We have a team of in-house developers and have built custom integrations with both Wordpress and custom portals on Laravel too so if you want something more bespoke, we’d love to talk!