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How do I edit the source information of a profile

  • May 5, 2024
  • 2 replies
  • 166 views

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I have tried a number of sources and maybe I am being dumb, but how do you edit the source information of a profile? I have people I add manually who gave us their details in our shop… I want to add the source as shop, or another field, so I can segment them later.
 

Thanks!

 

Best answer by Ashley I.

Hi @MrMarkHarris.

Welcome to the Community! 

It is not possible to edit property values from the Profile view as you have pictured here. However, if you are uploading these contacts yourself from in-store opt-in, you can input the Source upon upload. 

For example, you can add Source as a new column in your CSV file, like so:

Name Email Source
Person 1 email@email.com

In-Store Sign-Up

Person 2 email@email.com QR sign-up

 

Then, you would map the Source column in your CSV upload to the Source property in Klaviyo:

This should then populate a Source property in Klaviyo which would allow you to track when and how a user was added to your list. 

--

Hope this helps! 

-- Ashley Ismailovski

2 replies

Ashley I.
Partner - Platinum
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  • 2025 Champion
  • Answer
  • May 6, 2024

Hi @MrMarkHarris.

Welcome to the Community! 

It is not possible to edit property values from the Profile view as you have pictured here. However, if you are uploading these contacts yourself from in-store opt-in, you can input the Source upon upload. 

For example, you can add Source as a new column in your CSV file, like so:

Name Email Source
Person 1 email@email.com

In-Store Sign-Up

Person 2 email@email.com QR sign-up

 

Then, you would map the Source column in your CSV upload to the Source property in Klaviyo:

This should then populate a Source property in Klaviyo which would allow you to track when and how a user was added to your list. 

--

Hope this helps! 

-- Ashley Ismailovski


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  • Author
  • Contributor I
  • May 6, 2024

Thanks Ashley, I guess if I have a spreadsheet ready to go, I can add them one at a time. 

Appreciate the clarification!

Mark