How do I edit the source information of a profile

Forum|Forum|2 years ago
May 5, 2024
2 replies
249 views

I have tried a number of sources and maybe I am being dumb, but how do you edit the source information of a profile? I have people I add manually who gave us their details in our shop… I want to add the source as shop, or another field, so I can segment them later.

Thanks!

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Best answer by Ashley I.

Hi @MrMarkHarris.

Welcome to the Community!

It is not possible to edit property values from the Profile view as you have pictured here. However, if you are uploading these contacts yourself from in-store opt-in, you can input the Source upon upload.

For example, you can add Source as a new column in your CSV file, like so:

Name	Email	Source
Person 1	email@email.com	In-Store Sign-Up
Person 2	email@email.com	QR sign-up

Then, you would map the Source column in your CSV upload to the Source property in Klaviyo:

This should then populate a Source property in Klaviyo which would allow you to track when and how a user was added to your list.

--

Hope this helps!

-- Ashley Ismailovski

Ashley I.Answer

2025 Champion

Hi @MrMarkHarris.

Welcome to the Community!

It is not possible to edit property values from the Profile view as you have pictured here. However, if you are uploading these contacts yourself from in-store opt-in, you can input the Source upon upload.

For example, you can add Source as a new column in your CSV file, like so:

Name	Email	Source
Person 1	email@email.com	In-Store Sign-Up
Person 2	email@email.com	QR sign-up

Then, you would map the Source column in your CSV upload to the Source property in Klaviyo:

This should then populate a Source property in Klaviyo which would allow you to track when and how a user was added to your list.

--

Hope this helps!

-- Ashley Ismailovski

Ashley Ismailovski, Klaviyo Champion & Director of Email Marketing at SmartSites https://www.smartsites.com/