How do I make a birthday sign up form? 'Birthday' is not in the 'profile properties'

Forum|Forum|2 years ago
May 20, 2024
2 replies
125 views

Hello. I want to collect birthdays in my opt-in form. But somehow I don't see ‘birthday’ in the properties or in the list. How can I still collect the dates and still have the data correct in the customer profiles?

Would like to hear from someone! Thanks

This topic has been closed for replies.

Best answer by AlexandraPalau

Hello @Candywrap!

Thank you for being part of the Klaviyo community and for your questions.

Birthday is a custom property that has to be created by you. It’s not a “native” metric.

You can simply type it into the box as shown below… It says “Search or add new...” and it will prompt you to create it.

You can also follow the steps in this Klaviyo help file: https://help.klaviyo.com/hc/en-us/articles/115000250912

Hope that helps!

Thanks,

Alexandra 😊

AlexandraPalauAnswer

2025 Champion

Hello @Candywrap!

Thank you for being part of the Klaviyo community and for your questions.

Birthday is a custom property that has to be created by you. It’s not a “native” metric.

You can simply type it into the box as shown below… It says “Search or add new...” and it will prompt you to create it.

You can also follow the steps in this Klaviyo help file: https://help.klaviyo.com/hc/en-us/articles/115000250912

Hope that helps!

Thanks,

Alexandra 😊

- Alexandra Palau, Klaviyo Partner & Community Champion. Website: allaboutemailmarketing.com

Taylor Tarpley

Community Manager

Hi there @Candywrap,

The only thing I would add to Alexandra’s comment is to make sure you’re recording the date correctly as YYYY-MM-DD or MM/DD/YYYY as Klaviyo requires a specific date format to be used for date-triggered flows, a.k.a birthday flows!

-Taylor

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