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Contributor II
October 31, 2022
Solved

How do i remove the via my domain name from my mails?

  • October 31, 2022
  • 1 reply
  • 212 views

Hi, I recently set up a dedicated sending domain. It no longer shows via Klaviyo mail but it shows via my domain name on my mails. Whenever I check the mails of other brands it doesn't show up. Only their sender mail address shows up but no via Domain name.

    This topic has been closed for replies.
    Best answer by Dov

    Hi @kunal,

    Thanks for sharing this question with us.

    The "via" typically means that the “From-Address” domain does not align with your sending domain's root domain. I recommend double-checking those to ensure they align.

    I hope that’s helpful.

    1 reply

    Dov
    DovAnswer
    Klaviyo Alum
    October 31, 2022

    Hi @kunal,

    Thanks for sharing this question with us.

    The "via" typically means that the “From-Address” domain does not align with your sending domain's root domain. I recommend double-checking those to ensure they align.

    I hope that’s helpful.

    DD