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How do i remove the via my domain name from my mails?

  • October 31, 2022
  • 1 reply
  • 121 views

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  • Contributor II
  • 4 replies

Hi, I recently set up a dedicated sending domain. It no longer shows via Klaviyo mail but it shows via my domain name on my mails. Whenever I check the mails of other brands it doesn't show up. Only their sender mail address shows up but no via Domain name.

Best answer by Dov

Hi @kunal,

Thanks for sharing this question with us.

The "via" typically means that the “From-Address” domain does not align with your sending domain's root domain. I recommend double-checking those to ensure they align.

I hope that’s helpful.

1 reply

Dov
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  • Klaviyo Alum
  • 1493 replies
  • Answer
  • October 31, 2022

Hi @kunal,

Thanks for sharing this question with us.

The "via" typically means that the “From-Address” domain does not align with your sending domain's root domain. I recommend double-checking those to ensure they align.

I hope that’s helpful.