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How do I use metric-triggered flow to target customers that purchase multiples of 1 product?

  • September 5, 2022
  • 1 reply
  • 77 views

Hi,

I’m trying to target a Flow at customers that have purchased the same product multiple times in their first order but I’m not sure how best to do this.

For example I want to target a customer that purchased Product A with a quantity of up to 7.

How can I do this without using a segment?

Thanks in advance!

Best answer by Manny Singh

Good question Rebecca (@BMBecky) , I was originally thinking you could add a trigger split in the flow but I don’t see a filter option to get the quantity of a particular item (you can do it for the entire basket).

 

I wonder if this Conditional Split will work instead? See screenshot below.  I’d be interested to see if there’s a way to do this as it sparked an idea for my own flow as well!

 

 

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  • September 5, 2022

Good question Rebecca (@BMBecky) , I was originally thinking you could add a trigger split in the flow but I don’t see a filter option to get the quantity of a particular item (you can do it for the entire basket).

 

I wonder if this Conditional Split will work instead? See screenshot below.  I’d be interested to see if there’s a way to do this as it sparked an idea for my own flow as well!