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Contributor III
November 24, 2021
Solved

How Does A Free Shipping Dynamic Coupon Code Work?

  • November 24, 2021
  • 6 replies
  • 2255 views

Hey! I am just a little confused as to how these Free Shipping codes work in Klaviyo. It’s asking me to input a Max Shipping Rate, and I need clarification as to how Klaviyo and Shopify know how much to discount when the person is at checkout?

Does that make sense?

What makes sense to me is that somehow Klaviyo knows to tell Shopify to discount the shipping on any order that’s less than my Max Shipping Rate. But I just want to make sure!

    This topic has been closed for replies.
    Best answer by stephen.trumble

    Hey @EmpoweringWomen 

    You are correct! As long as the shipping rate is within your max and you have the coupon codes enabled it should be included!

    6 replies

    stephen.trumble
    Klaviyo Alum
    November 26, 2021

    Hey @EmpoweringWomen 

    You are correct! As long as the shipping rate is within your max and you have the coupon codes enabled it should be included!

    -Stephen
    Contributor III
    November 29, 2021

    Thank you! I really appreciate the response!

    Contributor III
    December 8, 2021

    Hey @stephen.trumble just another question.

    Does it discount the actual products in their order or does it remove the shipping charge? And is it the actual cost of shipping for that specific customer or is it removing the max shipping rate?

     

    Thank you!

    Contributor I
    May 18, 2022

    Hi - I’m still confused as to what the Maximum shipping does. Does it mean if I set it to $20 then it will give free shipping if the shipping rate is under $20. And if it is over $20 will it give discounted shipping. So  if the shipping was $30 they would be charged $10.

    chelsgrove
    Partner - Gold
    Partner - Gold
    September 8, 2023

    @stephen.trumble - do you have an answer for @RobertCroydon? Just running into this question now.

    stephen.trumble
    Klaviyo Alum
    September 12, 2023

    Hey @RobertCroydon 

    You are correct! If the shipping cost us under $20 it would be free and anything over would be added to the customers bill. Hope this helps!

    -Stephen