Skip to main content
Contributor I
March 17, 2025
Solved

How To Add Multiple Products Names To Be Added In The Segment Without Inserting Them Individually?

  • March 17, 2025
  • 2 replies
  • 118 views

Hello,

I am making segments of my E-Commerce store products and its categories, I made a segment where I chose a condition “What someone has done (or not done)” and then a filter of “viewed product in the last seven days”, then chose another filter where “category” “includes all of” “category name”. This went well. Now, I want people who saw any of the product from this category to be included in this segment. I used the same condition and filters just in the last filter I used where “Title” equals “product title” but the problem is that I can only select one product. Even I tried URL, itemid and other options but the results are same. Is there any solution available in klaviyo segments that I can use cluttered products names at once instead of picking and inserting them individually?

    Best answer by retention

    Hi ​@asadhasan93, welcome to the community!

    So you can try using the “includes any of” by selecting the “List” type in your filter rule, and you should be able to select the Products (in this case, by the Names) as you want it to match for. 

    See here from a test account I have:

    Here I can select any of the Product Names that I want to match for by checking one or more of the box. 

    Can you try to see if that works?

    2 replies

    retention
    Partner - Platinum
    retentionAnswer
    2025 Champion
    March 17, 2025

    Hi ​@asadhasan93, welcome to the community!

    So you can try using the “includes any of” by selecting the “List” type in your filter rule, and you should be able to select the Products (in this case, by the Names) as you want it to match for. 

    See here from a test account I have:

    Here I can select any of the Product Names that I want to match for by checking one or more of the box. 

    Can you try to see if that works?

    Joseph Hsieh // retentioncommerce.com // X: @retention
    Contributor I
    March 18, 2025

    Thank You. I hope this will work. 😊