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Contributor I
JaimeC
Contributor I
November 14, 2023
Solved

How to change flow trigger

  • November 14, 2023
  • 7 replies
  • 2898 views

I have a flow set up based on someone entering a list that’s about a year long. I’m trying to get that flow to repeat once they’ve finished it instead of exiting the flow. I know I have to set up a date-based flow instead but how do I do that with my existing flow? I’ve already created all of the emails and time delays so I don’t want to have to start over. 

This topic has been closed for replies.
Best answer by Ashley I.

Short answer: You cannot directly edit the trigger on an existing Klaviyo flow. The workaround is to clone the flow. You can set a new trigger during the clone process, which preserves all your emails and time delays. Once the clone is live, you can delete the original (note: the clone starts with fresh analytics).

Hi @JaimeC !

Since Flows are built around the trigger, you will need to Clone your existing Flow in order to modify your trigger, without losing the work you have already put into messages you already have set up in the Flow itself. 

To clone a flow:

  1. Navigate to the Flows tab and find the flow that you would like to change the trigger for.
  2. On the right of the flow, click the Edit Flow button to reveal the dropdown and select Clone.
    Clicking the arrow next to the Edit Details button on the right side of a flow will show the Clone option
  3. In the Clone Flow modal, choose a new trigger for the flow by selecting the Trigger dropdown. Change the name of the flow if desired. 
    Clone Flow modal with a text box to edit the flow name and a dropdown that can be used to change the trigger
  4. After you clone a flow to update the trigger, you can delete the original flow. Only do this if you don't mind losing the historic analytics associated with it — the cloned version of a flow starts with a clean slate in terms of analytics.
  5. On the Flows tab, find your original flow.
  6. Click the Edit Flow button to reveal the dropdown and select Delete.
  7. A note on the clone trigger dropdown: A few members have reported that when cloning a flow, the trigger dropdown only shows lists — not events or segments. If this happens, try scrolling up in the dropdown, as the current trigger type anchors the list position. If event-based triggers still don't appear, this may be account- or plan-specific behavior. Reach out to Klaviyo support to confirm your trigger options.

--

Hope this helps!

-- Ashley Ismailovski

 

Last updated April 9, 2026.

7 replies

Ashley I.
Partner - Platinum
Ashley I.Answer
2025 Champion
November 14, 2023

Short answer: You cannot directly edit the trigger on an existing Klaviyo flow. The workaround is to clone the flow. You can set a new trigger during the clone process, which preserves all your emails and time delays. Once the clone is live, you can delete the original (note: the clone starts with fresh analytics).

Hi @JaimeC !

Since Flows are built around the trigger, you will need to Clone your existing Flow in order to modify your trigger, without losing the work you have already put into messages you already have set up in the Flow itself. 

To clone a flow:

  1. Navigate to the Flows tab and find the flow that you would like to change the trigger for.
  2. On the right of the flow, click the Edit Flow button to reveal the dropdown and select Clone.
    Clicking the arrow next to the Edit Details button on the right side of a flow will show the Clone option
  3. In the Clone Flow modal, choose a new trigger for the flow by selecting the Trigger dropdown. Change the name of the flow if desired. 
    Clone Flow modal with a text box to edit the flow name and a dropdown that can be used to change the trigger
  4. After you clone a flow to update the trigger, you can delete the original flow. Only do this if you don't mind losing the historic analytics associated with it — the cloned version of a flow starts with a clean slate in terms of analytics.
  5. On the Flows tab, find your original flow.
  6. Click the Edit Flow button to reveal the dropdown and select Delete.
  7. A note on the clone trigger dropdown: A few members have reported that when cloning a flow, the trigger dropdown only shows lists — not events or segments. If this happens, try scrolling up in the dropdown, as the current trigger type anchors the list position. If event-based triggers still don't appear, this may be account- or plan-specific behavior. Reach out to Klaviyo support to confirm your trigger options.

--

Hope this helps!

-- Ashley Ismailovski

 

Last updated April 9, 2026.

Ashley Ismailovski, Klaviyo Champion & Director of Email Marketing at SmartSites https://www.smartsites.com/
J
Contributor I
james_kc
Contributor I
February 20, 2024

This is not how the clone function works as of Feb 20.   When I click open the trigger dropdown menu, all I see are lists.  No triggers or event types are in the dropdown, even though the flow being cloned uses an event-based trigger.  

    stephen.trumble
    stephen.trumble
    Klaviyo Alum
    February 26, 2024

    Hey @james_kc 

    Welcome to the community!

    Sorry to see that you are having an issue with a cloned flows trigger. This should not be the case and would be unexpected behavior if your account has event data in it (which based on your post, you do). I know this may seem silly, but the list that shows starts wherever the current trigger is in the dropdown. Have you tried scrolling up to see what’s there? I know most members only scroll down but that doesn’t mean there isn’t more above. 

    -Stephen
    L
    Contributor III
    Leboy83
    Contributor III
    February 27, 2024

    I have the same experience as well, my flow is triggered based on those joining the segment, but when you clone a flow, you don’t see the segment or specific lists

    S
    Contributor II
    shayna
    Contributor II
    November 10, 2024

    Not sure where I would submit this...this seems like a HUGE oversight by klaviyo. I completely understand why you shouldn’t be able to change a trigger after a flow is published - it would potentially make all the previous data muddy and irrelevant. HOWEVER, I think you should be able to change the trigger at any point BEFORE you actually publish or make your flow live. Sometimes I need to build out my flow FIRST, and then I get more insight as to the best way to trigger it. As long as it hasn’t been made live yet, I don’t see why I shouldn’t be able to modify my trigger. 

      ali786
      Expert Problem Solver I
      ali786
      Expert Problem Solver I
      November 11, 2024

      Clone the flow and change the trigger and if you dont want to create emails from scratch then  you can save them as a template and set up flow structure and use those templates there...

      ali raza -🔎www.aliXemail.com
      S
      Contributor II
      shayna
      Contributor II
      November 11, 2024

      Thanks @ali786 - did get this already and that’s what I’ve been doing. I was just noting that, until you’ve actually saved your flow and made it live, they really should have the option to change the trigger. it’s kind of silly unnecessary time and energy to go through those steps to change the trigger when it’s not even live yet. 

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