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Contributor I
March 2, 2023
Solved

How to change my infrastructure - Dedicated Sending Domain?

  • March 2, 2023
  • 2 replies
  • 180 views

Hello!

I left my account inactive for a while and I need to get back to work now. However, the 60 days have passed and I can't get in touch to make a necessary change. I need to change the Domain / Dedicated Sending Domain. It seems that this is only possible by contacting support. Any way to solve this, or just subscribing to a paid plan... and then being able to ask the support team to change it?

Can anybody help me? Tks!!

    This topic has been closed for replies.
    Best answer by David To

    Hello @AlexandreBO,

    Welcome to the Klaviyo Community and welcome back to Klaviyo!

    You are correct, email support would be the best option to resolve this account-specific question.

    Thanks for being a part of the Klaviyo Community!

    David

    2 replies

    David To
    Klaviyo Employee
    David ToAnswer
    Klaviyo Employee
    March 3, 2023

    Hello @AlexandreBO,

    Welcome to the Klaviyo Community and welcome back to Klaviyo!

    You are correct, email support would be the best option to resolve this account-specific question.

    Thanks for being a part of the Klaviyo Community!

    David

    Contributor I
    March 3, 2023

    Hey @David To,

    It's already solved! Anyway I will upgrade the account soon.

    Thanks for the answer!

    Alexandre