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How to create a branded template to apply to flows without losing flow content

  • August 11, 2024
  • 2 replies
  • 61 views

I’ve created a branded template, however when I change the template in flows to apply it I lose all of the preset content from Klaviyo in the flow.  Is there a way to apply a saved template to a flow without losing all of the preset content?

Best answer by Anonymous

Thanks for your response.  I found a way around that works ok for others who may be wondering the same thing.  I created universal content for the header and banner so I can just swap them in around the preset flow content.

2 replies

ArpitBanjara
Principal User I
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  • Principal User I
  • 384 replies
  • August 12, 2024

Hi @jossd,

Unfortunately, Klaviyo does not provide a way to apply a new template without losing the existing content. When you apply a new template to an existing flow email in Klaviyo, the current content is replaced by the content from the new template.

I hope this helps!

Regards,

Arpit


  • 0 replies
  • Answer
  • August 15, 2024

Thanks for your response.  I found a way around that works ok for others who may be wondering the same thing.  I created universal content for the header and banner so I can just swap them in around the preset flow content.