how to design the "You've been subscribed" page

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Hi,

When someone confirm the subscription via the double opt-in we get a “You've been subscribed” page.

Is there a way to customize it?

Thanks

email design

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retentionAnswer

2025 Champion

Hi @bproulx,

If this is for a specific List, you should be able to customize this here:

{Your List} → Subscribe & preferences pages → Subscribe Page → Success page

Just note, even though you’ve updated the List preference page, you may want to also update your catchall (general) for emails from Segments and Flows. You can edit that here:

Lower Left Settings → Other → Consent Pages → Subscribe Page → Success page

You can read more about consent pages here:

Getting started with consent pages

Hope that helps!

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Joseph Hsieh // retentioncommerce.com // twitter: @retenion

Joseph Hsieh // retentioncommerce.com // X: @retention