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Contributor I
April 18, 2023
Solved

How to disable the double opt-in on an account level?

  • April 18, 2023
  • 1 reply
  • 511 views

I see that the double opt-in is only at Lists level but I would like to disable it at account level. It was possible before I think.

    This topic has been closed for replies.
    Best answer by Taylor Tarpley

    Hi @margaux1803

     

    Welcome to the Community!

     

    For the last two years, users have been able to self-serve opt-in preferences. However, before, this option wasn’t available to free account and you had to write into support for your request.

     

    However, there isn’t an option to disable double opt-in via an account level, you will need to do this in each Lists’s settings option. I’d check out this interesting thread from one of our Champions on considering double opt-in vs single that might be insightful for you! 

     

     Thanks for participating in the Community! 

    -Taylor 

    1 reply

    Taylor Tarpley
    Community Manager
    Community Manager
    April 18, 2023

    Hi @margaux1803

     

    Welcome to the Community!

     

    For the last two years, users have been able to self-serve opt-in preferences. However, before, this option wasn’t available to free account and you had to write into support for your request.

     

    However, there isn’t an option to disable double opt-in via an account level, you will need to do this in each Lists’s settings option. I’d check out this interesting thread from one of our Champions on considering double opt-in vs single that might be insightful for you! 

     

     Thanks for participating in the Community! 

    -Taylor