Skip to main content
Contributor I
May 3, 2024
Solved

How to fix emails going to spam without purchasing branded domain?

  • May 3, 2024
  • 1 reply
  • 82 views

I believe my emails are going to spam folders because my sender domain is just an “outlook.com” domain. It’s like this because I haven’t set up a branded domain as of yet as I do not want to do that immediately. Is there a solution to ensure my emails don’t go to spam folders without purchasing a branded domain address?

    This topic has been closed for replies.
    Best answer by bluesnapper

    Welcome to the community @mbdaylight 

    Yes, that will be your deliverability issue.

    I also think you’ll see a poor response when sending from a generic domain, particularly if you’re an ecomm business, even if you get past spam filters. Recipients view these types of emails suspiciously. 

    The only real solution is to have a branded sending domain and configured correctly for SPF, DKIM, and DMARC. More info on that here: https://help.klaviyo.com/hc/en-us/articles/115000357752

    Basically, that set-up lets receiving email systems know that your emails are genuinely from you and have not been tampered with in transit.

    The next step is to build your sender reputation - which can only be done with a branded sending domain and over time - by ensuring you focus on your content and list management to maximise engagement with your emails. More info here: https://help.klaviyo.com/hc/en-us/articles/15332906406171

    Hope that helps

    Andy 

    1 reply

    bluesnapper
    Partner
    Champion & Partner
    May 3, 2024

    Welcome to the community @mbdaylight 

    Yes, that will be your deliverability issue.

    I also think you’ll see a poor response when sending from a generic domain, particularly if you’re an ecomm business, even if you get past spam filters. Recipients view these types of emails suspiciously. 

    The only real solution is to have a branded sending domain and configured correctly for SPF, DKIM, and DMARC. More info on that here: https://help.klaviyo.com/hc/en-us/articles/115000357752

    Basically, that set-up lets receiving email systems know that your emails are genuinely from you and have not been tampered with in transit.

    The next step is to build your sender reputation - which can only be done with a branded sending domain and over time - by ensuring you focus on your content and list management to maximise engagement with your emails. More info here: https://help.klaviyo.com/hc/en-us/articles/15332906406171

    Hope that helps

    Andy 

    https://bluesnapper.com - Klaviyo Champion '24 & Partner