Hi - I’m a newbie with Klaviyo and would appreciate some help on accessibility.
I added an email sign-up pop-up and a teaser that shows before and after the form is closed. I was testing my site for accessibility and unfortunately I can’t re-open the sign-up form from the teaser when navigating the site only through the keyboard. I can close the teaser though. Is this because the teaser needs to be double clicked on to bring back the pop-up? How can I fix this?
Thanks,
Skye
Best answer by Byrne C
Hey
Thanks for bringing this up! Our team is aware that it’s currently not possible to open a form by pressing enter on the teaser, and we recognize that having this feature is important in ensuring our forms are accessible. We’re working to make this a possibility in the future!
+45Welcome to the community
Interesting question! I can only clarify that the teaser is single click to open the pop-up, and not double click.
I can navigate to select the teaser on a keyboard with tab (or shift/tab) and close with Esc but I wasn’t able to activate the pop up from the teaser using enter, which is what you’ve found.
Sorry I can’t be of more help on your accessibility issue. Hopefully another on the forum can help you with that.
Regards
Andy
+27Hey
Thanks for bringing this up! Our team is aware that it’s currently not possible to open a form by pressing enter on the teaser, and we recognize that having this feature is important in ensuring our forms are accessible. We’re working to make this a possibility in the future!
+8Hi
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