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Contributor III
July 11, 2025
Solved

How to remove subscription based buyers from receiving my replenishment reminder emails?

  • July 11, 2025
  • 1 reply
  • 81 views

How to filter subscription based buyers from receiving my replenishment reminder emails? 

    Best answer by annasophiefc

    Hi ​@Sam91 

    Thank you for posting in the Community!

     

    I would recommend you to have a custom property mapped to active subscribers - then you can easily filter then out of your replenishment flows and other irrelevant flows that could create noice in their inbox.

     

    If you are new to custom properties there is an easy guide here - other wise, look up one of your active subscribers in Klaviyo and see if the data is already available from your subscription platform. 

    I hope this helps!

    1 reply

    annasophiefc
    Partner - Platinum
    2025 Champion
    July 11, 2025

    Hi ​@Sam91 

    Thank you for posting in the Community!

     

    I would recommend you to have a custom property mapped to active subscribers - then you can easily filter then out of your replenishment flows and other irrelevant flows that could create noice in their inbox.

     

    If you are new to custom properties there is an easy guide here - other wise, look up one of your active subscribers in Klaviyo and see if the data is already available from your subscription platform. 

    I hope this helps!

    Champion & Klaviyo Partner based in Aarhus, Denmark. It is all about communicating the right message to the right people at the right time!