How to see click through rates on clipped message

Forum|Forum|2 years ago
April 24, 2024
1 reply
115 views

Hi everyone. We’ve had a few messages that have been clipped and when I previously used campaign monitor you could see click rates for the “see full message” link. I can’t seem to find this in Klaviyo? It’s not in the campaign link performance stats. Is this not enabled or am I missing where to find it?

Thanks in advance

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Best answer by kaila.lawrence

Hey @AmyScarr! Apologies for the late response here. Unfortunately this is not something Klaviyo can track because it is a link generated by Gmail. I’m surprised to hear Campaign Monitor could do it!

Are you sure that’s what it was tracking? I wasn’t able to find anything related to that in their help documentation.

kaila.lawrenceAnswer

Community Manager

Hey @AmyScarr! Apologies for the late response here. Unfortunately this is not something Klaviyo can track because it is a link generated by Gmail. I’m surprised to hear Campaign Monitor could do it!

Are you sure that’s what it was tracking? I wasn’t able to find anything related to that in their help documentation.

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