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How to send post purchase email to past orders?

  • May 2, 2024
  • 3 replies
  • 189 views

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Hi I have recently sent up the post purchase flow and wanted to know if there was a way to send these emails to the past orders before I  set up this flow. the orders are from the last two weeks or so, so im wanting to see if that was possible. please let me know. thanks

Best answer by stephen.trumble

Hey @Surajp8 

Thanks for asking for help with your post purchase flow.

Checkout this Help center article on adding past profiles to a flow which allows you to queue people for flow actions retroactively. This process is formerly known as back-population. This is useful when you create a new flow, as adding past profiles allows you to populate contacts into your flow that would have been queued in real-time had the flow existed earlier.

Hope this helps!

3 replies

stephen.trumble
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Hey @Surajp8 

Thanks for asking for help with your post purchase flow.

Checkout this Help center article on adding past profiles to a flow which allows you to queue people for flow actions retroactively. This process is formerly known as back-population. This is useful when you create a new flow, as adding past profiles allows you to populate contacts into your flow that would have been queued in real-time had the flow existed earlier.

Hope this helps!


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  • Author
  • Contributor I
  • May 3, 2024

Oh okay. How would I be able to do that? Is there a way to do that within flow view or is there another way to do this?


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  • Author
  • Contributor I
  • May 3, 2024