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Contributor III
Jun 25, 2026 6:42 AM UTC
Solved

How to send store credit campaigns from klaviyo. How to setup the store credits in shopify first?

How to send store credit campaigns from klaviyo. How to setup the store credits in shopify first?

GabbyEsposito
Community Manager
Jun 29, 2026 2:06 PM UTC

​@Sam91 Hi, short answer: Klaviyo can help you send a store-credit-style campaign using Shopify discount codes, but it doesn’t currently natively sync or display true Shopify store credit / gift card balances in Klaviyo.

If you want to set this up today:

  • Use a Shopify discount as the “credit.” For a static code, create it in Shopify first. For a unique one-time code, you can create a Shopify coupon in Klaviyo under Content > Coupons.

  • Then add that code to your email or SMS and use a discount link so it auto-applies at checkout, like /discount/CODE or your checkout URL with &discount= added.

If you need to message customers their actual remaining store credit balance, that usually requires a third-party or custom Shopify Flow setup, since that balance is not surfaced in Klaviyo out of the box today.

How to add a link that applies a coupon code to a Shopify cart

How to create unique coupon codes for Shopify

 

Gabby

1 reply

GabbyEsposito
Community Manager
Community Manager
Jun 29, 2026 2:06 PM UTC

​@Sam91 Hi, short answer: Klaviyo can help you send a store-credit-style campaign using Shopify discount codes, but it doesn’t currently natively sync or display true Shopify store credit / gift card balances in Klaviyo.

If you want to set this up today:

  • Use a Shopify discount as the “credit.” For a static code, create it in Shopify first. For a unique one-time code, you can create a Shopify coupon in Klaviyo under Content > Coupons.

  • Then add that code to your email or SMS and use a discount link so it auto-applies at checkout, like /discount/CODE or your checkout URL with &discount= added.

If you need to message customers their actual remaining store credit balance, that usually requires a third-party or custom Shopify Flow setup, since that balance is not surfaced in Klaviyo out of the box today.

How to add a link that applies a coupon code to a Shopify cart

How to create unique coupon codes for Shopify

 

Gabby