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Contributor I
September 13, 2022
Solved

How to send welcome series email to people who subscribed prior to publishing the flow?

  • September 13, 2022
  • 1 reply
  • 431 views

Hi Guys,

 

Hoping someone might be able to help. I set up a welcome series flow however already had sign ups previously. Is there a way I can send this welcome email to those who didn't receive it?

Is the easiest way to delete their profile and resign them up?

This topic has been closed for replies.
Best answer by alex.hong

Hello @Jessy,

Welcome to the Community.

If you’re looking to resend emails to people who might have been skipped in a flow, you could back-populate a flow. (related hc article)

I think that might be what you’re looking for to get previous contacts into a flow.

Here is a related community post as well:

 

Hope that helped,

Alex

1 reply

alex.hong
alex.hongAnswer
Klaviyo Alum
September 13, 2022

Hello @Jessy,

Welcome to the Community.

If you’re looking to resend emails to people who might have been skipped in a flow, you could back-populate a flow. (related hc article)

I think that might be what you’re looking for to get previous contacts into a flow.

Here is a related community post as well:

 

Hope that helped,

Alex