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Problem Solver I
December 1, 2023
Solved

How to turn off "Don't show to existing profiles"

  • December 1, 2023
  • 3 replies
  • 143 views

I would like to turn off the “don't show to existing profiles” setting. I want to show the form to existing profiles as well.

Any suggestions?

Thanks.

 

    This topic has been closed for replies.
    Best answer by Bobi N.

    @Iztok 

    In the Targeting & Behavior section in each form when you click on the Don’t show to existing profiles dropdown you will see multiple options.. just pick the one that you would like to be for your form like for example show to all customers or only show to just existing customers depending on who do you want to see the form.

     

    3 replies

    IztokAuthor
    Problem Solver I
    December 1, 2023

    SOLVED! For some reason I couldn’t open the list and switced value to Show all users. After saving the form for a couple of times I managed it.

    Bobi N.
    Partner - Platinum
    Bobi N.Answer
    Champion & Partner
    December 1, 2023

    @Iztok 

    In the Targeting & Behavior section in each form when you click on the Don’t show to existing profiles dropdown you will see multiple options.. just pick the one that you would like to be for your form like for example show to all customers or only show to just existing customers depending on who do you want to see the form.

     

    Head Email Marketing Technician at Flowium
    IztokAuthor
    Problem Solver I
    December 1, 2023

    @Iztok

    In the Targeting & Behavior section in each form when you click on the Don’t show to existing profiles dropdown you will see multiple options.. just pick the one that you would like to be for your form like for example show to all customers or only show to just existing customers depending on who do you want to see the form.

     

    Thank you Bobi. For some reason the list didn’t open and was stuck to initial value. So I couldn’t really chose. Best, Iztok