Hyperlink Privacy Policy on SMS consent disclosure text

Forum|Forum|2 years ago
May 9, 2024
4 replies
212 views

Hi,

I am struggling to get hyperlinked Privacy Policy text on SMS consent disclosure text.

This is the text I’ve entered on Klaviyo SMS Subscribers form to collect SMS subscribers via WooCommerce during checkout.

View our <a href="https://allnewbornprops.com/privacy-policy/" target="_blank">Privacy Policy</a>

What am I doing wrong?

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Best answer by kaila.lawrence

Ah, I see! Yes, specifically for WooCommerce it’s unfortunately not possible to hyperlink to your privacy policy/terms of service. WooCommerce only provides a plain text box. Language such as “Review our Privacy Policy and Terms of Service for more details.” is sufficient so long as it is easily accessible on your website.

kaila.lawrence

Community Manager

Hi @Lina! Can you show me where exactly you’re inputting that tag? According to the WooCommerce integration setup, I don’t believe you should need to. I’m pretty sure you can just add the plain text.

Turn on SMS consent at checkout for WooCommerce

LinaAuthor

Active Contributor IV

And this is my checkout

kaila.lawrenceAnswer

Community Manager

Ah, I see! Yes, specifically for WooCommerce it’s unfortunately not possible to hyperlink to your privacy policy/terms of service. WooCommerce only provides a plain text box. Language such as “Review our Privacy Policy and Terms of Service for more details.” is sufficient so long as it is easily accessible on your website.

LinaAuthor

Active Contributor IV

Thank you for the clarification.

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