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Contributor I
September 30, 2022

I can't believe there is no way to cancel a campaign in mid-send.

  • September 30, 2022
  • 2 replies
  • 831 views

I have a campaign with an error and there’s no way to stop it. So frustrating.

    This topic has been closed for replies.

    2 replies

    stephen.trumble
    Klaviyo Alum
    October 3, 2022

    Hey @kajo13 

    Sorry that you are frustrated but have you seen the help center article on how to cancel a schedule or partially sent campaign?

    Cancel a campaign mid-send

    1. Click on the Campaigns tab
    2. Click the three dots icon to the right of the message you'd like to cancel 
    3. Click Cancel
    4. Confirm the cancellation

    Hope this helps in the future!

    -Stephen
    Contributor I
    August 29, 2023

    There is NO cancel once the campaign is sending!