Skip to main content
Contributor III
April 1, 2024
Solved

I dont have the flow filter tab

Hi, 

I just started in Klaviyo, moving from another platform.  However, I dont see the tab ‘flow filter’ and I desperately need it to set up.

 

Is it because I am still on the free plan? Or why would that be?

 

Kind regards,

 

Anita

This topic has been closed for replies.
retention
retentionAnswer
2025 Champion
April 2, 2024

For what it’s worth, I think the word “Flow Filter” has been re-labeled as Profile Filters - you can click on that and it will give you the same options as “Flow Filters” from the documentation and previous examples. I think this was done to lessen the confusion between “Trigger Filter” and a “Flow Filter” - one is based on the triggering action/event, the other is based on the Profile (properties and past actions).  

Joseph Hsieh // retentioncommerce.com // X: @retention

11 replies

Anita291Author
Contributor III
April 2, 2024

@retention yes, I asked in a Facebook Group and people suggested the same. I am going to take a look at it.

It was very confusing the new labeling as all educational content talk about Flow Filter. Actually I liked the word. 

 

Well, thank you for taking your time to answer.