Contributor I

Solved

Images in Gmail Inbox are Downloadable

6 replies
866 views

Hey there,

HTML images in my desktop inbox are downloadable and expand when clicked.

This only occurs for emails that are created in HTML.

I’ve tested this a bunch of different ways, from different emails, to different emails. Same problem. I think that it’s something to do with the code but I’m not sure.

Anyone faced this problem before?

Any help would be appreciated.

email

This topic has been closed for replies.

Spark Bridge Digital LLCAnswer

2025 Champion

That typically will happen if you didn’t apply a URL to the image in your code. Can you confirm that one is applied to that image in the HTML?

Klaviyo Champion | Your Email Marketing BFF

Spark Bridge Digital LLCAnswer

2025 Champion

That typically will happen if you didn’t apply a URL to the image in your code. Can you confirm that one is applied to that image in the HTML?

Klaviyo Champion | Your Email Marketing BFF

S

Spam Folder is the EnemyAuthor

Contributor I

You’re right! There’s no URL’s in the images.

I guess the resolution to this is adding URLs to all the images.

Thanks for the help.

M

Mike Sutter

Contributor I

You can add a # into the URL field if you don’t want it to go anywhere but still prevent Gmail from adding the download icon and lightbox when clicked.

J

Jill

Contributor I

When I try to add a #, it automatically populates with “http://#”. I cannot get the “#” by itself. Anyone have an alternate solution? Images are still download-able in gmail. Thank you!

D

Dr Slim B

Contributor I

Hi, try this : {{ emptyURL|add:"#" }}

D

Dr Slim B

Contributor I

When I try to add a #, it automatically populates with “http://#”. I cannot get the “#” by itself. Anyone have an alternate solution? Images are still download-able in gmail. Thank you!

Enter this into the URL Field : {{ emptyURL|add:"#" }}

Sign up

Use your Klaviyo credentials

Log in to the Community

Use your Klaviyo credentials