Contributor I

Images not pulling through correctly on Outlook desktop app

Forum|Forum|2 years ago
December 8, 2023
2 replies
322 views

We are having issues with images not aligning correctly when a test email is sent to an Outlook desktop app (as used by most workplaces). The images are to size (600px wide), and they work fine on Outlook in a web browser and on a phone.

The text also aligns to the left, but when I am editing the email I have centred aligned this.

Any suggestions or when this will be fixed? We do not have this issue with Mailchimp.

This topic has been closed for replies.

stephen.trumble

Klaviyo Alum

Hey @Sleigh1985

Thanks for reaching out for help with this.

We actually have a number of community post on how outlook renders emails. Check these out:

Hope these resources help!

-Stephen

S

Sleigh1985Author

Contributor I

Hey @stephen.trumble , thanks for your reply. But I would like to know if this issue has been resolved with Outlook app? No other email service provider (ie mailchimp) has this issue

Sign up

Use your Klaviyo credentials

Log in to the Community

Use your Klaviyo credentials