In product page after clicking the button "Show more" reviews, it redirect to cart page

Forum|Forum|2 years ago
November 25, 2023
3 replies
139 views

Hi guys, I need help with klaviyo reviews widget.

In our product page reviews section/widget, when you click the button “Show more” reviews then it redirects to cart page instead of showing more reviews.

I need help with this. I didn’t saw it happen to our previous reviews app Stamped.io

Thanks in advance.

This topic has been closed for replies.

Best answer by Brian Turcotte

Hey @arifulayon!

My apologies for the delay here!

I see you filed a ticket with Support and were able to solve the issue, so I’m going to copy the solution here for visibility:

In your theme, place the reviews widget below all the product info and right above the “you may also like” section. This add to cart behavior may not happen once you move it out of the same section as the add to cart button.

Best,

Brian

Brian Turcotte

Klaviyo Alum

Hi @arifulayon!

I’m going to check on this with our Reviews team and I’ll update the thread ASAP!

Best,

Brian

arifulayonAuthor

Contributor I

Thanks for your response @Brian Turcotte!

Looking forward to hearing from you soon.

ariful ayon

Brian TurcotteAnswer

Klaviyo Alum

Hey @arifulayon!

My apologies for the delay here!

I see you filed a ticket with Support and were able to solve the issue, so I’m going to copy the solution here for visibility:

In your theme, place the reviews widget below all the product info and right above the “you may also like” section. This add to cart behavior may not happen once you move it out of the same section as the add to cart button.

Best,

Brian

Sign up

Use your Klaviyo credentials

Log in to the Community

Use your Klaviyo credentials