Invalid JSON: Invalid escape: /

Forum|Forum|3 years ago
March 28, 2023
1 reply
141 views

hi there, I have an issue about the tracking placed order. The Klaviyo support send me this error but I don’t know what I have to do. I’m using woocommerce + elementor + cart flow. Is there someone can help me?

Flows

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Best answer by stephen.trumble

Hey @willab

Thank you so much for joining the Klaviyo Community and congrats on your first post!

Usually a 200 status_code means a successful call, but the error indicates that there is an invalid json in line 1 column 760 of your sites code. You will need to speak with your developer to make sure this is resolved. If you don’t already have a developer to work with you can find one in the Klaviyo Agency Directory.

Thank again for being part of the community!

stephen.trumbleAnswer

Klaviyo Alum

Hey @willab

Thank you so much for joining the Klaviyo Community and congrats on your first post!

Usually a 200 status_code means a successful call, but the error indicates that there is an invalid json in line 1 column 760 of your sites code. You will need to speak with your developer to make sure this is resolved. If you don’t already have a developer to work with you can find one in the Klaviyo Agency Directory.

Thank again for being part of the community!

-Stephen

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