Skip to main content
Contributor I
April 11, 2023
Solved

Is Klaviyo also suitable for B2B customers (web agency)?

  • April 11, 2023
  • 1 reply
  • 1832 views

Hi, I own a web agency and I would like to send emails to clients to upsell other services. For example, if we’ve built an online shop for a client we would like to recommend him a maintenance service (monthly updates etc.). Another use case would be sending surveys to clients to ask them if they were satisfied with our service.

Klaviyo was made for E-Commerce but does Klaviyo also work for our use-case?

    This topic has been closed for replies.
    Best answer by stephen.trumble

    Hey @web_agency 

    Welcome to the Klaviyo community! 

    While Klaviyo was originally built with e-commerce in mind, with our API documents you can build an integration with your site to pass necessary data into Klaviyo to use for your marketing! Depending on your skill level you may need the additional help of a developer to build this out. If you don’t have a developer you can find one in our Agency Portal.

    Hope this helps!

    1 reply

    stephen.trumble
    Klaviyo Alum
    April 11, 2023

    Hey @web_agency 

    Welcome to the Klaviyo community! 

    While Klaviyo was originally built with e-commerce in mind, with our API documents you can build an integration with your site to pass necessary data into Klaviyo to use for your marketing! Depending on your skill level you may need the additional help of a developer to build this out. If you don’t have a developer you can find one in our Agency Portal.

    Hope this helps!

    -Stephen