Skip to main content
Contributor I
April 19, 2023
Solved

Is support email down?

  • April 19, 2023
  • 1 reply
  • 89 views

Is support email down?  I’m trying to submit a request and I keep getting an error message that tells me to try again later.

    This topic has been closed for replies.
    Best answer by Taylor Tarpley

    Hi there @Andrea Mace

     

    Welcome to the Community! Sorry for that inconvenient experience trying to submit a support request!

     

    There aren’t any bugs reported with issues related to support. Are you still encountering this issue after trying the following troubleshooting steps? 

    • Close all your tabs and retry submitting the request
    • Use Chrome or incognito browser
    • Restart your Browser or device

     

    Thanks for participating in the community! 

    -Taylor 

    1 reply

    Taylor Tarpley
    Community Manager
    Community Manager
    April 20, 2023

    Hi there @Andrea Mace

     

    Welcome to the Community! Sorry for that inconvenient experience trying to submit a support request!

     

    There aren’t any bugs reported with issues related to support. Are you still encountering this issue after trying the following troubleshooting steps? 

    • Close all your tabs and retry submitting the request
    • Use Chrome or incognito browser
    • Restart your Browser or device

     

    Thanks for participating in the community! 

    -Taylor