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Is support email down?

  • April 19, 2023
  • 1 reply
  • 47 views

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Is support email down?  I’m trying to submit a request and I keep getting an error message that tells me to try again later.

Best answer by Taylor Tarpley

Hi there @Andrea Mace

 

Welcome to the Community! Sorry for that inconvenient experience trying to submit a support request!

 

There aren’t any bugs reported with issues related to support. Are you still encountering this issue after trying the following troubleshooting steps? 

  • Close all your tabs and retry submitting the request
  • Use Chrome or incognito browser
  • Restart your Browser or device

 

Thanks for participating in the community! 

-Taylor 

1 reply

Taylor Tarpley
Community Manager
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  • Community Manager
  • 2148 replies
  • Answer
  • April 20, 2023

Hi there @Andrea Mace

 

Welcome to the Community! Sorry for that inconvenient experience trying to submit a support request!

 

There aren’t any bugs reported with issues related to support. Are you still encountering this issue after trying the following troubleshooting steps? 

  • Close all your tabs and retry submitting the request
  • Use Chrome or incognito browser
  • Restart your Browser or device

 

Thanks for participating in the community! 

-Taylor