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Contributor I
lmonty
Contributor I
August 2, 2022
Solved

Issue with img src html

  • August 2, 2022
  • 1 reply
  • 166 views

We are attempting to use images from a data feed in a campaign but when we enter the following information, Klaviyo then updates it with no warning!

CODE WE ENTER:

<img src="{{ item|lookup:"media:content"|lookup:"@url" }}" />

KLAVITO CHANGES TO:

<img media:content="" src="{{ item|lookup:" />

Has anyone seen this before? Any advice? It’s really frustrating us!

    This topic has been closed for replies.
    Best answer by stephen.trumble

    Hey @lmonty 

    Welcome to the Klaviyo Community. Sorry you had to come in because your data feed keeps getting updated without you taking any actions. It definitely seems like a bug. I would reach out to Klaviyo Support so they can access your account to see why it keeps changing. 

    1 reply

    stephen.trumble
    stephen.trumbleAnswer
    Klaviyo Alum
    August 3, 2022

    Hey @lmonty 

    Welcome to the Klaviyo Community. Sorry you had to come in because your data feed keeps getting updated without you taking any actions. It definitely seems like a bug. I would reach out to Klaviyo Support so they can access your account to see why it keeps changing. 

    -Stephen
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