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Contributor I
July 14, 2023
Solved

Klaviyo Custom Reviews Requests

  • July 14, 2023
  • 2 replies
  • 140 views

I want to know if the review requests using this new app, can be sent for specific products and mark obligatory fields like incentivized purchase? Will it show in the Website widget?

What is the advantage of this new app vs the stamped integration?

    This topic has been closed for replies.
    Best answer by Brian Turcotte

    HI @Julie07!

    You can certainly send reviews for specific products as explained in this Help Center article here:

     

    As reviews are submitted, they will automatically appear on your product pages through the reviews widgets.

     

    There are many advantages to using the new Reviews app. Consolidation is probably the most prevalent, as it increases ease of use and allows for more powerful data use cases, like custom questions that can inform flows and segments, etc. Plus, the most common reason for bad reviews is wrong/late shipments, and using the Reviews app eliminates this as it’s embedded within the same e-commerce cycle.

     

    I hope this helps to clarify, and thanks for using the Community!

    - Brian

    2 replies

    Brian Turcotte
    Klaviyo Alum
    July 15, 2023

    Hi @Julie07!

     

    I’m going to check on this with our Engineering team and I’ll update the thread when I have more information!

     

    Best,

    Brian

    Brian Turcotte
    Klaviyo Alum
    July 25, 2023

    HI @Julie07!

    You can certainly send reviews for specific products as explained in this Help Center article here:

     

    As reviews are submitted, they will automatically appear on your product pages through the reviews widgets.

     

    There are many advantages to using the new Reviews app. Consolidation is probably the most prevalent, as it increases ease of use and allows for more powerful data use cases, like custom questions that can inform flows and segments, etc. Plus, the most common reason for bad reviews is wrong/late shipments, and using the Reviews app eliminates this as it’s embedded within the same e-commerce cycle.

     

    I hope this helps to clarify, and thanks for using the Community!

    - Brian