Klaviyo won't let me use templates

1 reply
185 views

Klaviyo won't let me use templates and save settings. I am sending the error message as an attachment. Can you help me please?

Sincerely

Balazs Ruman

This topic has been closed for replies.

Taylor TarpleyAnswer

Community Manager

Hi there @Dogify2023,

Happy to help!

In my experience, whenever you get an error like this, the following are great troubleshooting procedures to fix this issue:

Clear your cache/cookies
Refresh the browser window
Open your account again in an incognito browser

If you’re still experiencing an issue, a Klaviyo alum shared a more extensive troubleshooting list that you can use to solve this error message and get to work!

Thanks for participating in the Community!

-Taylor