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Klaviyo x Centra integration: Order confirmation

  • April 19, 2023
  • 1 reply
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We are in the process of setting up Klaviyo, with a Centra integration. 

I have come across a few issues, and one of them is how to include all neccesary information in the Order confirmation. Has anyone done this before?

The issue here is that I want to display subtotal, shipping and total cost in the order confirmation but Centra only sends total cost (including shipping) and shipping to Klaviyo. 

The information I need and want is in Centra, but they obviously don’t send it to Klaviyo. 

Has anyone soved this problem?

Thank you!

Best answer by stephen.trumble

Hey @KristinaEkström 

Welcome to the community and congrats on your first post!

As this is not a native Klaviyo integration, you will need to work with a developer using the Klaviyo API documents  to build out the necessary API calls to send these event line items into Klaviyo. If you don’t have a developer to help you, you can find one in our Agency Portal that can help you set this up correctly. 

Thanks again for being part of the Klaviyo community!

This topic has been closed for replies.

1 reply

stephen.trumble
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Hey @KristinaEkström 

Welcome to the community and congrats on your first post!

As this is not a native Klaviyo integration, you will need to work with a developer using the Klaviyo API documents  to build out the necessary API calls to send these event line items into Klaviyo. If you don’t have a developer to help you, you can find one in our Agency Portal that can help you set this up correctly. 

Thanks again for being part of the Klaviyo community!