Linking New Email Templates To Pre-Existing Order/Checkout Information

Question

Hi All!

I'm currently working on recreating the email templates using a supported application (Klaviyo).

However, I've encountered templates that link back to the specific items/orders that customers made. For example, the 'draft order invoice' and 'shipping confirmation' both include a button allowing recipients to click to take them back to the checkout webpage with their order loaded up ready to be paid for. I'm curious about how I can incorporate this functionality into the new templates I'm creating.

Any guidance on this would be greatly appreciated!

Taylor Tarpley · Accepted Answer

Hi there @AndrewBW,Welcome to the Community! Happy to help!If I understand correctly, you’re looking to create your own templates stylized after our Klaviyo templates? The links you describe are variables that come from the connected website’s events itself that is sent to Klaviyo in our flow trigger when the action takes place.Then Klaviyo pulls that information into our template from the event data in the flow’s trigger. I would identify what variable is being used in these templates to use for your own templates!Hope this helps!-Taylor

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