I have a mailing list of roughly 2500 with an excellent open and click rate. I routinely suppress unengaged profiles and conduct other maintenance. In recent campaigns using his list, the estimated recipients has dropped to 1400. When I look at the detail of the list it it does not show any suppressed members. What gives?
Solved
List Members Does Not Match Estimated Recipients
+6Best answer by Squamishpoacher
Thank you. Turns out the issue is that while the missing profiles had subscribed to the newsletter, Klaviyo no longer recognizes them as subscribed. Pondering a work around to get them to resubscribe.
+6Thank you. Turns out the issue is that while the missing profiles had subscribed to the newsletter, Klaviyo no longer recognizes them as subscribed. Pondering a work around to get them to resubscribe.
+19
+1Thank you. Turns out the issue is that while the missing profiles had subscribed to the newsletter, Klaviyo no longer recognizes them as subscribed. Pondering a work around to get them to resubscribe.
What is the reason why they are no longer recognised as subscribed? As in they are suppressed or unengaged?
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