list sync to facebook audience - what information is actually synced?

Forum|Forum|1 year ago
October 25, 2024
4 replies
111 views

Hi, I’ve synched my customer list to Facebook audience.

I read through this doc at https://help.klaviyo.com/hc/en-us/articles/115005082127, but I cannot find out what information is actually synced.

are the customer order values, country etc synched?

Thanks.

This topic has been closed for replies.

Best answer by bluesnapper

Hi @noobmarket

As a workaround, if you are looking to use that order value data in meta for audience targeting, you could create a segment in Klaviyo with the conditions you want and then push that segment to Meta.

Regards

Andy

N

noobmarketAuthor

Contributor IV

I think I’ve found out the answer: https://help.klaviyo.com/hc/en-us/articles/360039002832
Klaviyo only pushes email addresses over.

I’d like to put in a feature request to sync other fields such as total order value.

chloe.strange

Community Manager

Hi @noobmarket,

Thanks for the follow up! I’ve submitted your feedback request on your behalf.

~Chloe

bluesnapperAnswer

Champion & Partner

Hi @noobmarket

As a workaround, if you are looking to use that order value data in meta for audience targeting, you could create a segment in Klaviyo with the conditions you want and then push that segment to Meta.

Regards

Andy

https://bluesnapper.com - Klaviyo Champion '24 & Partner

N

noobmarketAuthor

Contributor IV

I need to sync the order value to Meta.
Create that segment doesn’t solve my problem.

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