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Contributor III
Nov 8, 2023 5:32 PM UTC
Solved

Logo image in "Header Bar" gets forced padding when switching to mobile preview.

Here’s the header logo image (entire black box is an image) in desktop preview:

 

And here it is on mobile (with padding, even though I have set no padding):

 

 

Please help me figure out what’s going wrong here. I have tried everything.

    This topic has been closed for replies.
    Taylor Tarpley
    Community Manager
    Feb 12, 2024 9:33 PM UTC

    Hi @WilsonSemilio, 

     

    Thank you for your patience! 

     

    Are you seeing the same issues when mobile optimization is turned off? 

     

    -Taylor 

    4 replies

    Taylor Tarpley
    Community Manager
    Community Manager
    Nov 9, 2023 3:28 AM UTC

    Hi there @WilsonSemilio, 

     

    Welcome to the Community! Happy to help! 

     

    Do you mind sharing what browser you were using to view the email on mobile as well as whether or not your mobile optimization is turned on or off? 

     

    Thanks for participating in the Community!

    -Taylor 

    Contributor III
    Nov 9, 2023 9:31 AM UTC

    Hi Taylor! Sure:

     

    Safari 16.6 (18615.3.12.11.2)

    I believe mobile optimisation is turned ON.

     

    Contributor III
    Feb 8, 2024 6:34 PM UTC

    Hi. Any news? I still have this issue...

    Taylor Tarpley
    Community Manager
    Community Manager
    Feb 12, 2024 9:33 PM UTC

    Hi @WilsonSemilio, 

     

    Thank you for your patience! 

     

    Are you seeing the same issues when mobile optimization is turned off? 

     

    -Taylor