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Contributor I
March 14, 2024
Solved

Merging emails + data from multiple questionnaires in Jotform

  • March 14, 2024
  • 1 reply
  • 87 views

Hi there,

 

We have 3 Jotform questionnaires that will be collecting data and customer information that we want to send to Klaviyo. Form 1 is so we can capture customer data and email even if they don’t sign up. Form 2 is additional information that we do not ask for the email on. Then the final form is payment.

 

My question is, if the customer uses the same email in form 1 and form 3, will this merge this customer in Klaviyo?

 

Also, as we don’t have any contact/information collected in form 2 - can this information feed through? We are tracking submission id in Jotform.

 

Thanks

    This topic has been closed for replies.
    Best answer by Brian Turcotte

    Hi @annabelle_r95!

    Since Jotform does not have a native integration with Klaviyo, this will depend entirely on how you’re passing the data between platforms. Would you be able to explain a little more about how you set up your integration?

    Best,
    Brian

    1 reply

    Brian Turcotte
    Klaviyo Alum
    March 19, 2024

    Hi @annabelle_r95!

    Since Jotform does not have a native integration with Klaviyo, this will depend entirely on how you’re passing the data between platforms. Would you be able to explain a little more about how you set up your integration?

    Best,
    Brian