Multi-language Product Feed and Audience Segmentation Support in Klaviyo

Question

Hello I have a question about Klaviyo and Shopify.

I’m currently using Klaviyo integrated with Shopify. My Shopify store is available in four languages, managed through the Langwill plugin for translations - we don’t use Multistore setting

I’d like to inquire about the following:

Is it possible to manage and display my product feed in multiple languages through Klaviyo, ensuring each language-specific feed is correctly aligned with the corresponding audience?
Is there a way to segment my audience accurately based on language preferences, so that campaigns can be targeted in the appropriate language?

Any guidance on setting this up or best practices for managing multilingual feeds and audience segmentation would be greatly appreciated.

Thank you for your support!

Taylor Tarpley · Accepted Answer

Hi there @samuelcadelano,Happy to help!I had a user ask a similar question and would check out this thread below on why this is happening and next steps to take.Secondly, if you aren’t interested in having multiple stores for different languages, I would collect the language of your customer via custom property. You can ask for it in a form or email and then segment future conversation and conditional splits in flowsbased on what langauge property is attached to your profile!Thanks for participating in the Community!-Taylor

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