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I am in the process of migrating my review flow from Yotpo to Klaviyo. While Yotpo made it easy to handle orders containing multiple products, I am encountering challenges with Klaviyo.

I have managed to successfully displayed multiple products in my review request email using dynamic tables. However, when a customer who purchased multiple products clicks the review CTA button, they only see one product on the review submission page instead of all the items in their order.

The settings for the review submission page indicate that "By default, all additional products in the order are displayed" (screenshot attached), which suggests this functionality should be possible.

I have thoroughly reviewed the available online resources but have not found a solution, which is why I am reaching out to the community.

Thank you in advance for your help!

 

 

Oh I found how this works. The customer first reviews one product. The additional products are then only displayed once the customer hits the Submit/Done button!