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Contributor I
April 8, 2023
Solved

my name displays on instead of brand name

  • April 8, 2023
  • 1 reply
  • 88 views

For some reason, my actual name seems to pop up when sending out campaigns instead of my brand name, any help on how to change this to my brands name? Thanks!

 

    This topic has been closed for replies.
    Best answer by Taylor Tarpley

    Hi @jojobanx

     

    Welcome to the Community! Thank you for your question with us! 

     

    To change your default sender name, you can navigate to your Account > Contact Info > Organization > Default Sender Name and change it to your brands name so your real name isn’t what users think the email came from! 

     

    Thanks for participating in the Community!

    -Taylor 

    1 reply

    Taylor Tarpley
    Community Manager
    Community Manager
    April 10, 2023

    Hi @jojobanx

     

    Welcome to the Community! Thank you for your question with us! 

     

    To change your default sender name, you can navigate to your Account > Contact Info > Organization > Default Sender Name and change it to your brands name so your real name isn’t what users think the email came from! 

     

    Thanks for participating in the Community!

    -Taylor