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New customers segment

  • March 23, 2022
  • 3 replies
  • 365 views

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Please show me how to set up a segment that contains all new customers for the last 24 hours.

Best answer by KatherineB

Hi @Xavi great question, thanks for continuing the conversation!

 

You can segment by NEW CUSTOMERS by creating a segment by What someone has done / placed order equals  over all time 

AND

placed order at least once between x dates (if you are looking at new customers for a specific time frame). Adding the parameter that they have only placed one order over all time would mean they could only be new customers. 

 

Hope this helps,

Katherine

3 replies

alex.hong
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  • Klaviyo Alum
  • 1552 replies
  • March 23, 2022

Hi there @Dimitar Petkov,

Welcome to the Community.

You can create a segment of customers who have placed an order ​between specific dates. For example:
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Then you could tag the segment for whichever audience.

I highly recommend checking our additional resources found in the help center and Academy for segment guides. Thank you!

Alex


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  • Contributor I
  • 1 reply
  • March 17, 2024

hi, but how do you know, that these orders had made by NEW CUSTOMERS?


KatherineB
Partner - Platinum
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  • Champion & Partner
  • 150 replies
  • Answer
  • March 20, 2024

Hi @Xavi great question, thanks for continuing the conversation!

 

You can segment by NEW CUSTOMERS by creating a segment by What someone has done / placed order equals  over all time 

AND

placed order at least once between x dates (if you are looking at new customers for a specific time frame). Adding the parameter that they have only placed one order over all time would mean they could only be new customers. 

 

Hope this helps,

Katherine