New customers segment

Forum|Forum|4 years ago
March 23, 2022
3 replies
453 views

Please show me how to set up a segment that contains all new customers for the last 24 hours.

This topic has been closed for replies.

Best answer by KatherineB

Hi @Xavi great question, thanks for continuing the conversation!

You can segment by NEW CUSTOMERS by creating a segment by What someone has done / placed order equals 1 over all time

AND

placed order at least once between x dates (if you are looking at new customers for a specific time frame). Adding the parameter that they have only placed one order over all time would mean they could only be new customers.

Hope this helps,

Katherine

alex.hong

Klaviyo Alum

Hi there @Dimitar Petkov,

Welcome to the Community.

You can create a segment of customers who have placed an order between specific dates. For example:
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Then you could tag the segment for whichever audience.

I highly recommend checking our additional resources found in the help center and Academy for segment guides. Thank you!

Alex

X

Xavi

Contributor I

hi, but how do you know, that these orders had made by NEW CUSTOMERS?

KatherineBAnswer

Champion & Partner

Hi @Xavi great question, thanks for continuing the conversation!

You can segment by NEW CUSTOMERS by creating a segment by What someone has done / placed order equals 1 over all time

AND

placed order at least once between x dates (if you are looking at new customers for a specific time frame). Adding the parameter that they have only placed one order over all time would mean they could only be new customers.

Hope this helps,

Katherine

Katherine - &BAM | 2023 Klaviyo Champion and Elite Partner

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