New profiles not being added to an email flow

Forum|Forum|1 year ago
September 24, 2024
2 replies
85 views

Hi again, I’ve got a funnel in Systeme IO and my opt in page is a pop up created there. From there I’ve created a Zap in Zapier to add these people to Klayvio as new profiles, but when I test this they aren’t added. I’ve used my second email as a test email and I don’t get added to the flow, but I do get a Subscription Confirmation email. When I agree to this still I don’t get added. Where have I gone wrong in my set up?

This topic has been closed for replies.

Best answer by tash008

Hi, yes sorry it was a Zap with a trigger of someone signing up on my SIO page. That triggers a new Profile being created and added to Email list.

I realised the problem, I had ‘double opt-in’ enable on Klayvio so the email to subscribe was sent first. I disable that and selected ‘single opt-in’ and they now go straight to the Email list and the flow begins!

Thanks for your response though!

M

Maxbuzz

Partner

Hello @tash008 Could you please share more details on how the flow is set up and the how Zapier is pushing data to Klaviyo?

https://theforms.pro

T

tash008AuthorAnswer

Problem Solver I

Hi, yes sorry it was a Zap with a trigger of someone signing up on my SIO page. That triggers a new Profile being created and added to Email list.

I realised the problem, I had ‘double opt-in’ enable on Klayvio so the email to subscribe was sent first. I disable that and selected ‘single opt-in’ and they now go straight to the Email list and the flow begins!

Thanks for your response though!

Sign up

Use your Klaviyo credentials

Log in to the Community

Use your Klaviyo credentials