No Account on Side Bar

2 replies
131 views

My account doesn’t show up on the side bar on my iPad so I can not access my account. What can I do to get to my account settings?

This topic has been closed for replies.

Kylie WAnswer

Champion & Partner

Hi @MissiB

Welcome to Klaviyo Community and thank you for your question!

What browser are you using on your iPad?
I have just used my iPad with the Chrome browser (a recommended browser for Klaviyo) and was able to see my account in the bottom left hand corner in both portrait and landscape view.

Hope this helps!

Kylie

Berridge Strategy Group, Your eCommerce Partner - eCommerce results, without the Complexity | Klaviyo Partner & 2024 Klaviyo Community Champion | www.berridgestrategy.com

Kylie WAnswer

Champion & Partner

Hi @MissiB

Welcome to Klaviyo Community and thank you for your question!

What browser are you using on your iPad?
I have just used my iPad with the Chrome browser (a recommended browser for Klaviyo) and was able to see my account in the bottom left hand corner in both portrait and landscape view.

Hope this helps!

Kylie

Berridge Strategy Group, Your eCommerce Partner - eCommerce results, without the Complexity | Klaviyo Partner & 2024 Klaviyo Community Champion | www.berridgestrategy.com

M

MissiBAuthor

Contributor I

I’m using Safari and I’m thinking that is the problem. I switched to Firefox and could see it.

Thank you for your reply!

Missi

Sign up

Use your Klaviyo credentials

Log in to the Community

Use your Klaviyo credentials