Solved
Non subscribed segment
I’m trying to create a ‘non subscribed’ segment but omitting those who have received an abandoned basket email in the last 10 days OR are about to received an abandoned basket email.
What parameters should I be using?
retentionAnswer
2025 Champion
June 21, 2022
Hi
- Person Is Not in List YOUR-MAIN-LIST AND
- Has Checkout Started at least once in the last 10 days AND
- Has Placed Order zero times in the last 10 Days
The first line looks for anyone that’s not Subscribed to your main List - assuming most of your subscribers belong to a single Main List. That means, if you’re not in the List, you are “non subscribed.”
The second and third line just removes anyone who has Started a Checkout in the Last 10 Days and didn’t place an order. Those are the people who have either received your Cart Abandonment Email or about to since they haven’t made a purchase yet.
Hope that helps!
Joseph Hsieh // retentioncommerce.com // X: @retention